How To Fix >CFC087 - The clarification case is already in 254 active workflows

SAP Error Message - Details

• Message type: E = Error

• Message class: >CFC -

• Message number: 087

• Message text: The clarification case is already in 254 active workflows

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >CFC087 - The clarification case is already in 254 active workflows ?

  The SAP error message CFC087 indicates that a clarification case is already involved in 254 active workflows. This typically occurs in the context of SAP's workflow management, particularly in modules related to financials or project management where clarification cases are used to resolve issues or gather additional information.
  Cause:
  
  Workflow Limit Exceeded: The error arises because the system has a limit on the number of active workflows that can be associated with a single clarification case. In this case, the limit has been reached (254 workflows).
  System Configuration: The maximum number of workflows may be set in the system configuration, and it may not be designed to handle more than the specified limit.
  Process Design: The business process may be designed in such a way that it generates too many workflows for a single clarification case, leading to this error.
  
  Solution:
  
  Review Active Workflows: Check the active workflows associated with the clarification case. You may need to identify and resolve any that are no longer needed or are stuck.
  Workflow Termination: If there are workflows that can be terminated or completed, do so to free up space for new workflows.
  Increase Workflow Limit: If appropriate, consult with your SAP Basis or system administrator to see if the limit can be increased in the system configuration. However, this should be done with caution and understanding of the implications.
  Process Optimization: Review the business process to identify why so many workflows are being generated. It may be necessary to optimize the process to reduce the number of workflows created for a single clarification case.
  Consult Documentation: Refer to SAP documentation or support notes related to workflow management for any specific guidelines or recommendations regarding this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Workflow Monitoring Tools: Use SAP's workflow monitoring tools (like SWI1 or SWI2) to analyze and manage workflows.
  User Training: Ensure that users involved in creating clarification cases are trained on best practices to avoid generating excessive workflows.
  System Performance: Monitor system performance, as having too many active workflows can impact system performance and lead to other issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.