How To Fix >CFC086 - Workflow counter for clarification case is already at 0

SAP Error Message - Details

• Message type: E = Error

• Message class: >CFC -

• Message number: 086

• Message text: Workflow counter for clarification case is already at 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >CFC086 - Workflow counter for clarification case is already at 0 ?

  The SAP error message CFC086 indicates that the workflow counter for a clarification case is already at 0. This typically occurs in the context of SAP's workflow management, particularly when dealing with clarification cases in the context of financial documents or processes.
  Cause:
  The error usually arises when an attempt is made to process or manipulate a clarification case that has already been fully processed or resolved. The workflow counter being at 0 means that there are no pending tasks or actions left for that particular clarification case, and any further attempts to interact with it are invalid.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check the Status of the Clarification Case:
  
  Verify the status of the clarification case in the system. Ensure that it is indeed completed and that no further actions are required.
  
  
  
  Review Workflow Logs:
  
  Look into the workflow logs to understand the sequence of events that led to this error. This can provide insights into whether the case was processed correctly.
  
  
  
  Re-evaluate the Process:
  
  If you are trying to initiate a new action on the clarification case, ensure that it is appropriate to do so. If the case is already resolved, you may need to create a new clarification case if further action is required.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling clarification cases and workflows. This can provide additional context and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot determine the cause or solution, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and usage.
  
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting similar issues. Familiarize yourself with the workflow configuration and how clarification cases are handled.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in monitoring and managing workflows, such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Repeated Execution).
  User Roles and Permissions: Ensure that the user attempting to perform actions on the clarification case has the necessary permissions to do so.
  
  By following these steps, you should be able to address the CFC086 error effectively.