How To Fix CDESK_SRV_MESSAGES186 - Rule Set with doc key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 186

• Message text: Rule Set with doc key &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES186 - Rule Set with doc key &1 does not exist ?

  The SAP error message CDESK_SRV_MESSAGES186 indicates that a specific rule set, identified by the document key provided in the error message, does not exist in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Service Management when the system is trying to access a rule set that has not been defined or has been deleted.
  Causes:
  
  Missing Rule Set: The rule set with the specified document key has not been created or has been deleted.
  Incorrect Document Key: The document key provided in the error message may be incorrect or misspelled.
  Transport Issues: If the rule set was recently transported from another system, it may not have been included in the transport request.
  Configuration Issues: There may be configuration issues in the system that prevent the rule set from being recognized.
  
  Solutions:
  
  Verify Document Key: Check the document key in the error message to ensure it is correct. If it is incorrect, correct it and try again.
  Create the Rule Set: If the rule set does not exist, you may need to create it. This can typically be done through the relevant configuration transaction in SAP.
  Check Transport Requests: If the rule set was supposed to be transported from another system, check the transport requests to ensure that the rule set was included and successfully imported.
  Review Configuration: Go through the configuration settings related to the rule sets to ensure everything is set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on creating and managing rule sets.
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like SPRO to access the configuration settings for rule sets.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that you have the necessary authorizations to view or create rule sets in the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or functional team for further assistance.