How To Fix CDESK_SRV_MESSAGES118 -


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

  • Message number: 118

  • Message text:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CDESK_SRV_MESSAGES118 - ?

    The SAP error message CDESK_SRV_MESSAGES118 typically relates to issues within the SAP Customer Service (CS) or SAP Service Management (SM) modules. While the specific details of the error message can vary based on the context in which it appears, it generally indicates a problem with service-related data or processes.

    Cause:

    1. Data Inconsistency: The error may arise due to inconsistencies in the service order or service request data.
    2. Missing Configuration: There might be missing or incorrect configuration settings in the service management module.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action related to the service order or request.
    4. System Errors: There could be underlying system issues or bugs that are causing the error to be triggered.

    Solution:

    1. Check Data Consistency: Review the service order or request for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
    2. Review Configuration Settings: Verify that the configuration settings for the service management module are correctly set up. This includes checking service types, service categories, and other related settings.
    3. Authorization Check: Ensure that the user has the necessary authorizations to access and modify the service order or request. This may involve checking user roles and permissions.
    4. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or patches.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to navigate service orders effectively.
    • SAP Notes: Search for SAP Notes related to CDESK_SRV_MESSAGES118 in the SAP Support Portal for any updates or fixes.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    Always ensure that you have a backup of your data and configurations before making any changes to the system.

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