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Message type: E = Error
Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services
Message number: 049
Message text: Search request (&1) does not exist
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CDESK_SRV_MESSAGES049
- Search request (&1) does not exist ?The SAP error message CDESK_SRV_MESSAGES049 indicates that a search request specified by the user does not exist in the system. This error typically occurs in the context of SAP Customer Service (CS) or SAP Solution Manager when trying to retrieve or display a search request that has not been created or has been deleted.
Cause:
- Non-existent Search Request: The search request ID provided does not match any existing records in the database.
- Deleted Search Request: The search request may have been deleted or archived, making it unavailable for retrieval.
- Incorrect Input: The user may have entered the search request ID incorrectly, leading to a mismatch.
- Authorization Issues: The user may not have the necessary permissions to view the search request, although this typically results in a different error message.
Solution:
- Verify Search Request ID: Double-check the search request ID you are using to ensure it is correct. Look for any typographical errors.
- Check for Existence: Use transaction codes or reports in SAP to check if the search request exists. You can use transaction SE16 or SE11 to query the relevant database table (e.g.,
CDESK_SR_REQUEST
) to see if the request is present.- Create a New Search Request: If the search request does not exist, you may need to create a new one. Follow the appropriate steps in the SAP interface to create a search request.
- Consult with Administrator: If you suspect that the search request has been deleted or if you are facing authorization issues, consult with your SAP system administrator for further assistance.
- Check for Archiving: If the search request was archived, you may need to restore it from the archive if that is a possibility in your system.
Related Information:
If the problem persists after following these steps, consider reaching out to SAP support for more detailed troubleshooting.
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