How To Fix CDESK_SRV_MESSAGES038 - User &1 already started the file (Phio: &2) upload process

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 038

• Message text: User &1 already started the file (Phio: &2) upload process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES038 - User &1 already started the file (Phio: &2) upload process ?

  The SAP error message CDESK_SRV_MESSAGES038 indicates that a user is attempting to start a file upload process for a specific document (identified by the Phio: &2) while another user (User &1) has already initiated the upload process for the same document. This situation typically arises in scenarios where multiple users are trying to upload or modify the same file simultaneously, leading to conflicts.
  Cause:
  
  Concurrent Uploads: Another user has already started the upload process for the same file/document.
  Session Management: The system may not have released the lock on the document after the first upload attempt, causing subsequent attempts to be blocked.
  Network Issues: If a user’s session is interrupted (e.g., due to network issues), the system may still think that the upload is in progress.
  
  Solution:
  
  Wait for Completion: The simplest solution is to wait until the other user (User &1) completes their upload process. Once they finish, you should be able to start your upload.
  Check Active Sessions: If you have access, check the active sessions or processes in the system to see if the other user is still working on the upload. If they are not, you may need to contact your system administrator to release the lock.
  Communicate with the Other User: If possible, communicate with the user who is currently uploading the file to coordinate the upload process.
  Session Termination: If the other user is no longer active and the session is stuck, an administrator may need to terminate the session to release the lock on the document.
  Retry Upload: After confirming that the other user has completed their upload or that the lock has been released, retry the upload process.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the documentation for the specific SAP module you are using to understand how file uploads are managed and any best practices for avoiding conflicts.
  User Training: Ensure that users are trained on the proper procedures for uploading files to minimize the chances of concurrent uploads.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team for further assistance.