How To Fix CDESK_SRV_MESSAGES037 - Document Type (&1) does not support KPRO usage, customizing error

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 037

• Message text: Document Type (&1) does not support KPRO usage, customizing error

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES037 - Document Type (&1) does not support KPRO usage, customizing error ?

  The SAP error message CDESK_SRV_MESSAGES037 indicates that the document type specified (represented by &1) does not support KPRO (Knowledge Provider) usage. This typically occurs when you are trying to use a document type that has not been configured to work with the KPRO system for document management.
  Cause:
  
  Document Type Configuration: The document type you are trying to use is not set up to support KPRO. This can happen if the document type is not linked to a KPRO-enabled storage type or if the necessary settings in the document type configuration are missing.
  Customizing Settings: The customizing settings for the document type may not have been properly defined to allow KPRO usage.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or use the document type with KPRO.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Document Type Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Cross-Application Components > Document Management > Document Management System > Document Types.
  Check the settings for the document type in question. Ensure that it is configured to support KPRO.
  
  
  
  Adjust Customizing Settings:
  
  Ensure that the document type is linked to a KPRO storage type. You may need to create or modify the document type to include KPRO settings.
  Verify that the document type is set to allow KPRO usage in the relevant customizing settings.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to work with the document type and KPRO. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to KPRO and document types for any specific requirements or additional configuration steps that may be necessary.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  KPRO (Knowledge Provider): KPRO is a component of SAP that provides document management capabilities, allowing for the storage, retrieval, and management of documents within the SAP system.
  Document Management System (DMS): DMS is a part of SAP that allows users to manage documents and related data efficiently.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation or to reach out to SAP support for assistance.