How To Fix CDESK_MESSAGES086 - No hits were found

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_MESSAGES - Messages in CAD Desktop Environment

• Message number: 086

• Message text: No hits were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_MESSAGES086 - No hits were found ?

  The SAP error message CDESK_MESSAGES086 ("No hits were found") typically occurs in the context of the SAP Customer Service (CS) or SAP Customer Relationship Management (CRM) modules when a search or query does not return any results. This can happen in various scenarios, such as when searching for service orders, notifications, or other related documents.
  Causes:
  
  Incorrect Search Criteria: The search parameters entered may not match any existing records in the database. This could be due to typos, incorrect dates, or other mismatches.
  Data Not Yet Created: The records you are searching for may not have been created yet or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view certain records, leading to no results being displayed.
  Filters Applied: There may be filters applied in the search that are too restrictive, resulting in no records being found.
  System Configuration: There could be issues with the configuration of the search functionality or the underlying database.
  
  Solutions:
  
  Check Search Criteria: Review and adjust the search parameters to ensure they are correct. Double-check for any typos or incorrect values.
  Expand Search Filters: If filters are applied, try removing or broadening them to see if any records appear.
  Verify Data Existence: Confirm that the records you are searching for actually exist in the system. You may need to check with colleagues or look in other related transactions.
  User Authorizations: Ensure that the user has the necessary authorizations to access the data. If not, contact your system administrator to adjust permissions.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific transaction or report you are using.
  System Configuration Check: If the issue persists, it may be necessary to check the system configuration or consult with your SAP Basis team to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to service management or CRM, such as IW28 (for service orders) or CRMD_ORDER (for CRM orders).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the error message CDESK_MESSAGES086.