How To Fix /CDBASIS/MSG002 - Technical Error. Please contact Basis Administration

SAP Error Message - Details

• Message type: E = Error

• Message class: /CDBASIS/MSG -

• Message number: 002

• Message text: Technical Error. Please contact Basis Administration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CDBASIS/MSG002 - Technical Error. Please contact Basis Administration ?

  The SAP error message /CDBASIS/MSG002 Technical Error. Please contact Basis Administration typically indicates a technical issue within the SAP system that requires the attention of the Basis team. This error can arise from various underlying causes, and the specifics can vary depending on the context in which the error occurs. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  System Configuration Issues: Misconfigurations in the SAP system settings or parameters can lead to technical errors.
  Database Issues: Problems with the underlying database, such as connectivity issues, corruption, or performance bottlenecks.
  Transport Errors: Issues related to transport requests that may not have been imported correctly.
  Authorization Problems: Insufficient authorizations for the user trying to perform a specific action.
  Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs.
  Memory Issues: Insufficient memory allocation or performance issues on the application server.
  
  Potential Solutions:
  
  Check System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for more detailed error messages that can provide insights into the root cause.
  Analyze Short Dumps: Use transaction ST22 to check for any short dumps that may have occurred around the same time as the error.
  Review Configuration: Ensure that the system configuration is correct and that all necessary parameters are set appropriately.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly and that there are no connectivity issues.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  Contact Basis Team: If the issue persists, escalate the problem to the Basis administration team, as they have the tools and access needed to diagnose and resolve deeper technical issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or functionality where the error occurred for any known issues or troubleshooting steps.
  
  Conclusion:
  The /CDBASIS/MSG002 Technical Error message is a general indication of a technical issue that requires further investigation. The Basis team is typically best equipped to handle these types of errors, so involving them early in the troubleshooting process is advisable.