How To Fix /CDBASIS/MSG001 - Technical Error. Please contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: /CDBASIS/MSG -

• Message number: 001

• Message text: Technical Error. Please contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CDBASIS/MSG001 - Technical Error. Please contact SAP ?

  The SAP error message /CDBASIS/MSG001 Technical Error. Please contact SAP is a generic error message that indicates a technical issue has occurred within the SAP system. This error can arise from various underlying causes, and it typically requires further investigation to determine the specific reason for the failure. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SAP system can lead to technical errors.
  Database Issues: Problems with the database, such as connectivity issues, corruption, or performance bottlenecks, can trigger this error.
  Transport Errors: Issues during the transport of objects between systems can result in inconsistencies that lead to errors.
  Authorization Problems: Insufficient user authorizations can cause certain operations to fail, leading to technical errors.
  Program Errors: Bugs or issues in custom code or standard SAP programs can lead to unexpected behavior and errors.
  Memory Issues: Insufficient memory allocation or resource constraints on the application server can cause technical errors.
  
  Potential Solutions:
  
  Check System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for more detailed error messages that can provide insights into the root cause.
  Analyze Short Dumps: Use transaction ST22 to analyze any short dumps that may have occurred around the time of the error. This can help identify the specific program or function module that caused the issue.
  Review Configuration: Verify the configuration settings in the affected areas of the system to ensure they are correct.
  Database Checks: Check the database for any issues, such as locks, performance problems, or corruption. You may need to involve your database administrator.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to perform the action.
  Debugging: If the error is related to custom code, consider debugging the program to identify the point of failure.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide guidance on similar issues.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support with detailed information about the error, including any logs or dumps you have collected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), SLG1 (Application Log), and SE80 (Object Navigator) for debugging and analysis.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation for the specific module or functionality where the error occurred, as it may provide insights into common issues and resolutions.
  
  Since this error is generic, the specific steps to resolve it will depend on the context in which it occurs. Always ensure you have proper backups and follow best practices when making changes to the system.