How To Fix CCSEC005 - Program error when calling CCSEC_CCNUM_STORE_ENCRYPTED

SAP Error Message - Details

• Message type: E = Error

• Message class: CCSEC - Security of Payment Cards

• Message number: 005

• Message text: Program error when calling CCSEC_CCNUM_STORE_ENCRYPTED

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCSEC005 - Program error when calling CCSEC_CCNUM_STORE_ENCRYPTED ?

  The SAP error message CCSEC005 indicates a program error that occurs when calling the function module CCSEC_CCNUM_STORE_ENCRYPTED. This error is typically related to issues with the handling of credit card data in SAP systems, particularly in the context of the SAP Customer Financial Management (CFM) or SAP Convergent Charging (CC) modules.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings related to credit card processing or encryption settings in the SAP system.
  Authorization Problems: The user executing the transaction may not have the necessary authorizations to access the function module or related data.
  Data Integrity Issues: There may be issues with the data being processed, such as invalid or corrupted credit card information.
  System Bugs: There could be a bug in the version of the SAP software being used, which may require a patch or update.
  Custom Code: If there are custom developments or enhancements in the system, they may interfere with the standard processing of credit card data.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to credit card processing and ensure they are set up correctly. This includes checking the settings for encryption and data storage.
  User Authorizations: Verify that the user has the necessary authorizations to execute the function module. You may need to adjust roles and permissions accordingly.
  Data Validation: Ensure that the credit card data being processed is valid and conforms to the expected format. Check for any special characters or invalid entries.
  System Updates: Check for any available patches or updates for your SAP system that may address known issues with the function module.
  Debugging: If you have access to the development environment, you can debug the function module to identify the exact point of failure and gather more information about the error.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details, system version, and any relevant logs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on configuration and troubleshooting.
  Documentation: Review the official SAP documentation for the modules involved (e.g., CFM, CC) to understand the expected behavior and configuration requirements.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed by other users.
  
  By following these steps, you should be able to identify the cause of the CCSEC005 error and implement a suitable solution.