How To Fix CCSEC004 - Program error: Display of credit card number was called incorrectly


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CCSEC - Security of Payment Cards

  • Message number: 004

  • Message text: Program error: Display of credit card number was called incorrectly

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CCSEC004 - Program error: Display of credit card number was called incorrectly ?

    The SAP error message CCSEC004 indicates that there is a program error related to the display of a credit card number. This error typically arises in the context of SAP applications that handle credit card transactions, such as SAP Convergent Charging or SAP Customer Financial Management.

    Cause:

    The error can be caused by several factors, including:

    1. Incorrect Configuration: The system may not be configured correctly to handle credit card data, leading to issues when attempting to display the credit card number.
    2. Authorization Issues: The user may not have the necessary authorizations to view credit card information, which can trigger this error.
    3. Program Logic Error: There may be a bug or logical error in the program code that handles the display of credit card numbers.
    4. Data Integrity Issues: If the credit card data is corrupted or not stored correctly in the database, it may lead to this error when the system tries to access it.

    Solution:

    To resolve the CCSEC004 error, you can take the following steps:

    1. Check Configuration: Review the configuration settings related to credit card processing in your SAP system. Ensure that all necessary parameters are set correctly.
    2. Review Authorizations: Verify that the user encountering the error has the appropriate authorizations to access and display credit card information. You may need to adjust roles and permissions.
    3. Debugging: If you have access to the development environment, you can debug the program to identify the exact point of failure. Look for any logical errors or exceptions that may be causing the issue.
    4. Check for Notes and Patches: Search the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying a patch may resolve the issue if it is a known bug.
    5. Data Validation: Ensure that the credit card data stored in the system is valid and not corrupted. You may need to run data validation checks or clean up any inconsistencies.
    6. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.

    Related Information:

    • SAP Notes: Check for specific SAP Notes related to CCSEC004 for any known issues and fixes.
    • Documentation: Review the documentation for the specific SAP module you are using to understand how credit card processing is intended to work.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the CCSEC004 error in your SAP system.

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