How To Fix CCMSBI_MESSAGES087 - >>> Pointer update: date / time zone does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMSBI_MESSAGES - Messages for the Extraction of CCMS Data into BW

• Message number: 087

• Message text: >>> Pointer update: date / time zone does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMSBI_MESSAGES087 - >>> Pointer update: date / time zone does not exist ?

  The SAP error message CCMSBI_MESSAGES087 with the description "Pointer update: date / time zone does not exist" typically indicates an issue related to time zone settings or date/time configurations in the SAP system. This error can occur in various contexts, such as when dealing with background jobs, scheduling, or data processing that involves time-sensitive operations.
  Causes:
  
  Invalid Time Zone Configuration: The time zone specified in the system settings may not be valid or may not exist in the current configuration.
  Missing Time Zone Data: The necessary time zone data may not be loaded or may be outdated.
  Incorrect Date/Time Format: The date or time being processed may not conform to the expected format, leading to parsing errors.
  System Settings: The system profile parameters related to time zones may not be correctly set.
  
  Solutions:
  
  
  Check Time Zone Settings:
  
  Go to transaction SU01 (User Maintenance) and check the time zone settings for the user profile.
  Ensure that the time zone is correctly set and exists in the system.
  
  
  
  Verify System Time Zone Configuration:
  
  Use transaction RZ10 to check the instance profile parameters related to time zones.
  Ensure that the parameters such as timezone are correctly configured.
  
  
  
  Update Time Zone Data:
  
  If the time zone data is outdated, consider updating it. This can be done through the SAP Support Portal or by applying relevant support packages.
  
  
  
  Check Date/Time Formats:
  
  Ensure that the date and time formats used in your application or job are correct and conform to the expected formats.
  
  
  
  Review Background Jobs:
  
  If the error occurs during the execution of a background job, review the job's scheduling settings and ensure that the time zone is correctly specified.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on time zone management and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.