How To Fix CCMSBI_MESSAGES085 - CPH pointer (Client, TID = &1, RECTYPE = &2, Date = &3, Time = &4 )

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMSBI_MESSAGES - Messages for the Extraction of CCMS Data into BW

• Message number: 085

• Message text: CPH pointer (Client, TID = &1, RECTYPE = &2, Date = &3, Time = &4 )

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMSBI_MESSAGES085 - CPH pointer (Client, TID = &1, RECTYPE = &2, Date = &3, Time = &4 ) ?

  The SAP error message CCMSBI_MESSAGES085 typically relates to issues with the Central Monitoring System (CCMS) in SAP, particularly concerning the monitoring of background jobs or processes. The message indicates a problem with the CPH (Central Process Handler) pointer, which is responsible for managing and monitoring background processes.
  Cause:
  The error message can be triggered by several factors, including:
  
  Inconsistent Data: There may be inconsistencies in the data related to the background jobs or processes being monitored.
  Database Issues: Problems with the database, such as locks or corruption, can lead to this error.
  Configuration Issues: Incorrect configuration settings in the CCMS or related monitoring tools.
  System Load: High system load or resource contention can cause the CPH to fail to retrieve or process the necessary information.
  Expired or Invalid Pointers: The CPH pointer may be pointing to an invalid or expired job/process.
  
  Solution:
  To resolve the CCMSBI_MESSAGES085 error, you can take the following steps:
  
  Check System Logs: Review the system logs (transaction SM21) for any related errors or warnings that could provide more context about the issue.
  Restart CPH: Sometimes, simply restarting the Central Process Handler can resolve temporary issues. You can do this by using transaction SM50 or SM66 to monitor and manage processes.
  Check Job Status: Use transaction SM37 to check the status of background jobs. Look for any jobs that are stuck or have failed.
  Database Consistency Check: Perform a consistency check on the database to ensure there are no locks or corruption issues. You can use transaction DB02 for monitoring database performance and issues.
  Review Configuration: Ensure that the CCMS and related monitoring configurations are set up correctly. Check for any recent changes that might have affected the monitoring setup.
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling jobs during off-peak hours.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SM37 (Job Monitoring), SM50/SM66 (Process Overview), and DB02 (Database Performance).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any logs or screenshots that may help diagnose the problem.
  Documentation: Review SAP documentation related to CCMS and background job monitoring for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CCMSBI_MESSAGES085 error.