How To Fix CCMS_XMB023 - Interface &1: &2 messages waiting for more than &3 days

CCMS_XMB023 - Overview

• Message type: E = Error

• Message class: CCMS_XMB - CCMS: Monitoring for Exchang Infrastructure

• Message number: 023

• Message text: Interface &1: &2 messages waiting for more than &3 days

What causes this issue?

Number of messages in the status "Application Error" for an interface
waiting for processing.
See also <DS:NA.CCMS_XMB008>Alerts for Messages in the Status
"Application Error"</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the analysis method (by double-clicking an alert in the alert list)
to display the messages that triggered this alert. You can analyze
the reason for the application error in more detail here, and, after
correcting the error, release the messages for processing again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_XMB023 - Interface &1: &2 messages waiting for more than &3 days ?

  The SAP error message CCMS_XMB023 indicates that there are messages in the SAP Exchange Infrastructure (XI) or Process Integration (PI) that have been waiting for processing for more than a specified number of days. This can be a sign of issues in the message processing system, such as configuration problems, system performance issues, or problems with the receiving system.
  
  Cause:
  
  Message Processing Delays: The receiving system may be down or experiencing performance issues, causing messages to pile up.
  
  Configuration Issues: There may be misconfigurations in the integration settings, such as incorrect routing or mapping.
  System Performance: High load on the system or insufficient resources (CPU, memory) can lead to delays in message processing.
  Error Handling: Messages may have encountered errors during processing and are stuck in a queue.
  Network Issues: Connectivity problems between systems can prevent messages from being delivered.
  
  
  Solution:
  
  Check the Status of the Receiving System: Ensure that the system intended to receive the messages is