How To Fix CCMS_LONGBTC268 - LONGRUNNING_JOBS: Invalid custmomer Customizing: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_LONGBTC - Error Messages: Data Collector SALK_REPORT_LONGRUNNING_JOBS

• Message number: 268

• Message text: LONGRUNNING_JOBS: Invalid custmomer Customizing: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_LONGBTC268 - LONGRUNNING_JOBS: Invalid custmomer Customizing: &1 ?

  The SAP error message CCMS_LONGBTC268 LONGRUNNING_JOBS: Invalid customer Customizing: &1 typically indicates that there is an issue with the configuration settings related to long-running jobs in the SAP system. This error is part of the CCMS (Computing Center Management System) monitoring framework, which is used to monitor and manage background jobs in SAP.
  Cause:
  
  
  Invalid Customizing Settings: The error suggests that there is an invalid or missing configuration in the customer-specific settings for monitoring long-running jobs. This could be due to:
  
  Incorrect entries in the customizing tables.
  Missing entries that are required for the monitoring of long-running jobs.
  Changes made to the customizing settings that have not been properly saved or activated.
  
  
  
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to incomplete or incorrect settings.
  
  
  Version Compatibility: The error may also arise if there are compatibility issues between different versions of SAP or if certain components are not updated.
  
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to transaction SPRO and navigate to the relevant customizing settings for long-running jobs. Ensure that all required entries are correctly configured.
  Look for any missing or incorrect entries in the relevant customizing tables (e.g., TBTCO, TBTCP, etc.).
  
  
  
  Review Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
  
  
  Reconfigure if Necessary: If you identify any incorrect settings, correct them and save the changes. You may need to restart the monitoring process or the SAP system for the changes to take effect.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after checking and correcting the customizing settings, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about your system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to monitor background jobs) and SM12 (to check for locks).
  Documentation: Review SAP documentation related to CCMS and background job monitoring for best practices and troubleshooting steps.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CCMS_LONGBTC268 error in your SAP system.