How To Fix CCMS_LONGBTC266 - LONGRUNNING_JOBS: SALC_GET_MTE_BY_CLASS exception: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_LONGBTC - Error Messages: Data Collector SALK_REPORT_LONGRUNNING_JOBS

• Message number: 266

• Message text: LONGRUNNING_JOBS: SALC_GET_MTE_BY_CLASS exception: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_LONGBTC266 - LONGRUNNING_JOBS: SALC_GET_MTE_BY_CLASS exception: &1 ?

  The SAP error message CCMS_LONGBTC266 LONGRUNNING_JOBS: SALC_GET_MTE_BY_CLASS exception: &1 typically indicates an issue related to the monitoring of long-running jobs in the SAP system. This error is associated with the CCMS (Computing Center Management System) and is often encountered when there are problems retrieving monitoring data for long-running jobs.
  Cause:
  
  Database Issues: The error may arise due to database connectivity issues or performance problems that prevent the system from retrieving the necessary data.
  Configuration Problems: Incorrect configuration settings in the CCMS or monitoring setup can lead to this error.
  System Performance: High system load or performance bottlenecks can cause timeouts or failures in data retrieval.
  Authorization Issues: Lack of proper authorizations for the user or the system to access certain monitoring data can also trigger this error.
  SAP Notes: There may be specific bugs or issues documented in SAP Notes that relate to this error.
  
  Solution:
  
  Check System Performance: Monitor the system performance and check for any bottlenecks. Ensure that the database and application servers are running optimally.
  Review Configuration: Verify the configuration settings for CCMS and ensure that they are set up correctly. This includes checking the monitoring settings for long-running jobs.
  Database Connection: Ensure that the database connection is stable and that there are no issues with the database server.
  User Authorizations: Check the authorizations of the user or the system that is trying to access the monitoring data. Ensure that they have the necessary permissions.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. Apply any recommended patches or updates.
  Restart CCMS: In some cases, restarting the CCMS monitoring can resolve temporary issues.
  Check Logs: Review the system logs (transaction SM21) and the CCMS logs for any additional error messages or warnings that could provide more context.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SM37 (to monitor jobs) and SM21 (to check system logs) for further investigation.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.
  Documentation: Refer to the official SAP documentation for CCMS and long-running job monitoring for more insights and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message.