How To Fix CCMS_GRMG872 - CCMS monitoring of long-running programs: backgr. jobs with long runtimes

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 872

• Message text: CCMS monitoring of long-running programs: backgr. jobs with long runtimes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG872 - CCMS monitoring of long-running programs: backgr. jobs with long runtimes ?

  The SAP error message CCMS_GRMG872 indicates that there are background jobs in the SAP system that have been running for an unusually long time. This message is part of the CCMS (Computing Center Management System) monitoring framework, which is used to monitor the performance and status of various components in an SAP system.
  Cause
  The error message is triggered when the CCMS detects that certain background jobs have exceeded a predefined threshold for runtime. This can happen for several reasons, including:
  
  Inefficient Code: The program or report being executed may have inefficient logic or algorithms that cause it to take longer than expected.
  Data Volume: The job may be processing a large volume of data, which can lead to longer execution times.
  Resource Contention: Other processes or jobs may be consuming system resources, leading to delays in job execution.
  Database Performance: Slow database performance or locking issues can also contribute to longer job runtimes.
  Configuration Issues: Incorrect configuration settings for the job or the system can lead to performance issues.
  
  Solution
  To address the issue indicated by the CCMS_GRMG872 message, you can take the following steps:
  
  
  Analyze the Job: Use transaction codes like SM37 (Job Monitoring) to check the status and details of the long-running jobs. Look for any patterns or specific jobs that are consistently taking longer than expected.
  
  
  Check Job Logs: Review the job logs for any error messages or warnings that might indicate why the job is taking longer than expected.
  
  
  Optimize the Program: If the job is running a custom program, consider reviewing and optimizing the code. Look for inefficient loops, unnecessary database calls, or other performance bottlenecks.
  
  
  Increase Resources: If resource contention is an issue, consider increasing the system resources (CPU, memory) or scheduling jobs during off-peak hours to reduce contention.
  
  
  Database Tuning: Check the database performance and consider tuning the database or optimizing queries to improve performance.
  
  
  Set Alerts: If certain jobs are expected to run longer due to their nature, consider adjusting the monitoring thresholds in CCMS to avoid unnecessary alerts.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to the specific job or program.
  
  
  Engage Basis Team: If the issue persists, engage your SAP Basis team for further analysis and support.
  
  
  Related Information
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM21: System Log
  ST22: Dump Analysis
  ST03N: Workload Analysis
  
  
  Performance Tuning: Familiarize yourself with SAP performance tuning best practices, including database optimization and ABAP performance analysis.
  SAP Community: Engage with the SAP Community for insights and shared experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the long-running jobs and implement appropriate solutions to mitigate the issue.