How To Fix CCMS_GRMG871 - Job &1 started on &2 at &3 has exceeded maximum runtime &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 871

• Message text: Job &1 started on &2 at &3 has exceeded maximum runtime &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG871 - Job &1 started on &2 at &3 has exceeded maximum runtime &4 ?

  The SAP error message CCMS_GRMG871 indicates that a job has exceeded its maximum allowed runtime. This message is part of the CCMS (Computing Center Management System) monitoring framework in SAP, which helps in monitoring the system's performance and job processing.
  Cause:
  The error can occur due to several reasons:
  
  Long-Running Jobs: The job may be processing a large amount of data or performing complex calculations, leading to longer execution times than expected.
  Resource Constraints: The system may be experiencing resource constraints (CPU, memory, I/O) that are causing the job to run slower than usual.
  Configuration Settings: The maximum runtime for the job may be set too low in the job scheduling configuration.
  Deadlocks or Locks: The job may be waiting for resources that are locked by other processes, causing it to exceed the expected runtime.
  Errors in Job Logic: There may be issues in the job logic or coding that cause it to hang or run inefficiently.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  Check Job Logs: Review the job logs to identify any errors or warnings that may indicate why the job is taking longer than expected.
  Increase Maximum Runtime: If the job is expected to take longer due to its nature, consider increasing the maximum runtime setting for the job in the job scheduling configuration.
  Optimize Job Logic: If possible, review and optimize the job's logic or code to improve its performance.
  Monitor System Resources: Use transaction codes like ST03N, ST06, or SM66 to monitor system performance and resource usage. Identify any bottlenecks that may be affecting job performance.
  Check for Locks: Use transaction SM12 to check for any locks that may be affecting the job. If necessary, resolve any deadlocks or release locks.
  Schedule During Off-Peak Hours: If the job is resource-intensive, consider scheduling it during off-peak hours when system load is lower.
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team for further analysis and assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: To monitor and manage background jobs.
  SM12: To check for locks.
  ST22: To check for dumps that may have occurred during job execution.
  ST03N: To analyze workload and performance.
  
  
  Documentation: Refer to SAP Help documentation for more details on job scheduling and monitoring.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to job execution and performance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CCMS_GRMG871 error message.