How To Fix CCMS_GRMG331 - Internal GRMG processing of the HTML tags was specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 331

• Message text: Internal GRMG processing of the HTML tags was specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG331 - Internal GRMG processing of the HTML tags was specified ?

  The SAP error message CCMS_GRMG331 indicates an issue related to the internal processing of HTML tags in the context of the CCMS (Computing Center Management System) monitoring framework. This error typically arises when there is a problem with the way HTML content is being processed or displayed within the CCMS monitoring tools.
  Cause:
  
  Malformed HTML Tags: The error can occur if there are malformed or improperly formatted HTML tags in the monitoring data or configuration.
  Configuration Issues: Incorrect settings in the CCMS configuration or monitoring templates can lead to this error.
  Version Compatibility: There may be compatibility issues between different versions of SAP components or the browser being used to access the CCMS.
  Data Corruption: Corrupted data in the monitoring system can also lead to this error.
  
  Solution:
  
  Check HTML Content: Review the HTML content being processed. Ensure that all HTML tags are properly formatted and closed.
  Review CCMS Configuration: Check the configuration settings in the CCMS. Ensure that all monitoring templates and settings are correctly defined.
  Update SAP Components: Ensure that your SAP system and all related components are up to date. Sometimes, applying the latest patches can resolve compatibility issues.
  Clear Cache: Clear the cache of the browser you are using to access the CCMS. Sometimes, cached data can cause display issues.
  Check for Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific fixes or recommendations provided by SAP.
  Consult Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CCMS and monitoring tools for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it impacts critical monitoring functions.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CCMS_GRMG331 error message.