How To Fix CCMS_GRMG332 - Processing of the HTML tags in an external browser was specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 332

• Message text: Processing of the HTML tags in an external browser was specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG332 - Processing of the HTML tags in an external browser was specified ?

  The SAP error message CCMS_GRMG332 indicates that there is an issue with the processing of HTML tags in an external browser. This typically occurs when the SAP system is trying to display monitoring data or alerts in a web browser, but there is a problem with how the HTML content is being rendered or processed.
  Cause:
  
  Browser Compatibility: The external browser being used may not be fully compatible with the HTML content generated by the SAP system.
  Configuration Issues: There may be misconfigurations in the SAP system settings related to the external browser or the HTML rendering.
  Network Issues: Connectivity problems between the SAP system and the external browser can lead to incomplete or incorrect rendering of HTML content.
  Security Settings: Security settings in the browser may block certain scripts or content from being displayed.
  
  Solution:
  
  Check Browser Compatibility: Ensure that you are using a supported and compatible web browser for accessing SAP content. Commonly used browsers include Google Chrome, Mozilla Firefox, and Microsoft Edge.
  Update Browser: Make sure that the browser is updated to the latest version to avoid compatibility issues.
  Review SAP Configuration: Check the configuration settings in the SAP system related to external browsers. This may include settings in transaction codes like RZ10 (for profile parameters) or RZ11 (for dynamic parameters).
  Test with Different Browsers: Try accessing the SAP content using different browsers to see if the issue persists.
  Check Network Connectivity: Ensure that there are no network issues that could be affecting the connection between the SAP system and the browser.
  Review Security Settings: Check the security settings in the browser to ensure that they are not blocking any necessary content. This may include allowing pop-ups, enabling JavaScript, or adjusting privacy settings.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation and may have specific fixes or recommendations.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation related to CCMS (Computing Center Management System) and monitoring.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CCMS_GRMG332 error message effectively.