How To Fix CCMS_AGENT016 - Current CPU utilization of a process

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_AGENT -

• Message number: 016

• Message text: Current CPU utilization of a process

What causes this issue?

This monitoring tree element (MTE) displays the measurement of the CPU
utilization by the process of the relevant server node, averaged over 30
seconds. The value is specified in CPUs, meaning that, for example, a
value of one would mean that precisely one CPU of the host is fully
utilized by the server process. The percentage of the entire processing
capacity of a host used by the server process in this example depends on
the total number of CPUs on this host.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_AGENT016 - Current CPU utilization of a process ?

  The SAP error message CCMS_AGENT016 typically indicates that the CPU utilization of a specific process is exceeding a predefined threshold. This message is part of the SAP CCMS (Computing Center Management System) monitoring framework, which helps administrators monitor the performance and health of SAP systems.
  Cause:
  
  High Workload: The process may be handling a high volume of transactions or background jobs, leading to increased CPU usage.
  Inefficient Code: Poorly optimized ABAP code or inefficient SQL queries can lead to excessive CPU consumption.
  Resource Contention: Other processes or applications running on the same server may be competing for CPU resources.
  Configuration Issues: Incorrect configuration settings for the SAP system or the underlying operating system can lead to suboptimal performance.
  Hardware Limitations: The server may not have sufficient CPU resources to handle the workload effectively.
  
  Solution:
  
  Analyze Workload: Use transaction codes like ST03N (Workload Analysis) or ST04 (Database Performance Analysis) to identify which transactions or processes are consuming the most CPU.
  Optimize Code: Review and optimize any inefficient ABAP code or SQL queries that are contributing to high CPU usage.
  Adjust Configuration: Check and adjust the configuration settings for the SAP system and the operating system to ensure optimal performance.
  Monitor Background Jobs: Use transaction SM37 to monitor background jobs and identify any that may be running longer than expected or consuming excessive resources.
  Scale Resources: If the server is consistently under heavy load, consider scaling up the hardware (adding more CPU cores) or scaling out (adding more servers).
  Review System Logs: Check system logs for any errors or warnings that may indicate underlying issues affecting performance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to performance issues and CPU utilization for specific recommendations and patches.
  Performance Monitoring Tools: Utilize SAP's performance monitoring tools, such as SAP Solution Manager, to gain deeper insights into system performance.
  Operating System Monitoring: Use operating system-level monitoring tools to check for overall CPU usage and identify any other processes that may be impacting performance.
  Regular Maintenance: Implement regular system maintenance practices, such as database optimization and system updates, to ensure optimal performance.
  
  By addressing the underlying causes of high CPU utilization, you can mitigate the CCMS_AGENT016 error and improve the overall performance of your SAP system.