How To Fix /CCIS/EXPORT024 - Secondary event date & is after Verification date &. Status is unchanged.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/EXPORT -

• Message number: 024

• Message text: Secondary event date & is after Verification date &. Status is unchanged.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/EXPORT024 - Secondary event date & is after Verification date &. Status is unchanged. ?

  The SAP error message /CCIS/EXPORT024 typically relates to issues in the context of the SAP Customer Management (CCM) or SAP Customer Interaction Center (CIC) modules, particularly when dealing with event management and data exports. The specific message indicates that there is a conflict between the secondary event date and the verification date, which is causing the status of the event to remain unchanged.
  Cause:
  
  Date Conflict: The secondary event date is set to a date that is later than the verification date. This can happen if the dates are not properly aligned during data entry or processing.
  Data Integrity Issues: There may be inconsistencies in the data that prevent the system from processing the event correctly.
  Configuration Issues: There might be configuration settings in the system that enforce certain rules regarding event dates and statuses.
  
  Solution:
  
  Check Dates: Review the secondary event date and the verification date in the relevant transaction or data entry screen. Ensure that the secondary event date is not later than the verification date.
  Adjust Dates: If the secondary event date is incorrect, update it to a valid date that is on or before the verification date.
  Data Validation: Ensure that all related data entries are consistent and valid. This may involve checking other related records or events.
  Review Configuration: If the issue persists, review the configuration settings related to event management in your SAP system. Ensure that there are no rules or constraints that are causing this conflict.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the data or configuration settings (e.g., SE11 for data dictionary, SE80 for object navigator).
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide patches or updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.