How To Fix /CCIS/CCISCORRESP034 - Document not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/CCISCORRESP -

• Message number: 034

• Message text: Document not processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/CCISCORRESP034 - Document not processed ?

  The SAP error message /CCIS/CCISCORRESP034 Document not processed typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Convergent Charging (CC) modules. This error indicates that a document (such as a billing document, invoice, or correspondence) could not be processed due to various reasons.
  Possible Causes:
  
  Missing Data: Required fields or data might be missing in the document that is being processed.
  Incorrect Configuration: There may be configuration issues in the system that prevent the document from being processed correctly.
  Authorization Issues: The user may not have the necessary authorizations to process the document.
  System Errors: There could be underlying system errors or inconsistencies in the database.
  Status Issues: The document may be in a status that does not allow it to be processed (e.g., already processed, locked, etc.).
  Integration Issues: If the document is being processed as part of an integration with another system, there may be issues with the data being sent or received.
  
  Solutions:
  
  Check Document Data: Review the document for any missing or incorrect data. Ensure all required fields are filled out correctly.
  Review Configuration: Check the configuration settings in the relevant SAP modules to ensure they are set up correctly for processing the document.
  User Authorizations: Verify that the user attempting to process the document has the necessary authorizations. If not, adjust the user roles accordingly.
  System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Document Status: Verify the status of the document. If it is locked or already processed, you may need to unlock it or create a new document.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  SLG1 (Application Log)
  SE80 (Object Navigator)
  SE37 (Function Module)
  
  
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., CRM, CC) for more detailed information on document processing.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.