How To Fix /CCIS/CCISCORRESP031 - Alternative account &1 does not exist in company code &2

/CCIS/CCISCORRESP031 - Overview

• Message type: E = Error

• Message class: /CCIS/CCISCORRESP -

• Message number: 031

• Message text: Alternative account &1 does not exist in company code &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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/CCIS/CCISCORRESP031 - Details

• The SAP error message /CCIS/CCISCORRESP031 Alternative account &1 does not exist in company code &2 typically occurs in the context of the SAP Convergent Charging (SAP CC) module. This error indicates that the alternative account specified in the transaction does not exist in the specified company code.
  
  Cause:
  
  Missing Alternative Account: The alternative account specified in the transaction is not defined in the system for the given company code.
  Incorrect Configuration: There may be a configuration issue where the alternative account is not properly set up in the system.
  Data Entry Error: The account number or company code may have been entered incorrectly, leading to the system not being able to find the specified account.
  
  
  Solution:
  
  
  Check Account Configuration:
  
  Go to the relevant configuration settings in SAP and verify if the alternative account (account number &1) is defined for the specified company code (&2).
  If it is not defined, you will need to create the alternative account in