How To Fix /CCIS/CCISCORRESP015 - No documents selected

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/CCISCORRESP -

• Message number: 015

• Message text: No documents selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/CCISCORRESP015 - No documents selected ?

  The SAP error message /CCIS/CCISCORRESP015 No documents selected typically occurs in the context of the SAP Customer Connection Management (CCM) or related modules when a user attempts to execute a function that requires the selection of documents, but no documents meet the criteria specified in the selection parameters.
  Cause:
  
  No Matching Documents: The most common cause is that there are no documents that match the selection criteria specified by the user. This could be due to filters applied that exclude all available documents.
  Incorrect Selection Criteria: The user may have entered incorrect or overly restrictive criteria, leading to no documents being found.
  Authorization Issues: The user may not have the necessary authorizations to view the documents, which can lead to the system not displaying any documents.
  Data Issues: There may be issues with the data in the system, such as documents being deleted or not yet created.
  
  Solution:
  
  Check Selection Criteria: Review the selection criteria you have entered. Ensure that they are not too restrictive and that they match the documents you expect to find.
  Remove Filters: If you have applied filters, try removing them to see if any documents appear.
  Verify Document Existence: Check if the documents you are trying to access actually exist in the system. You can do this by navigating to the relevant transaction or report where these documents are usually listed.
  Check Authorizations: Ensure that you have the necessary authorizations to view the documents. You may need to contact your SAP security administrator to verify your access rights.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to check for any underlying issues with the system or data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to the documents you are trying to access. This can help in navigating the system more effectively.
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Documentation: Review the official SAP documentation for the module you are working with to understand the expected behavior and any prerequisites for the functions you are trying to use.
  
  If you continue to experience issues after trying these solutions, it may be necessary to escalate the problem to your SAP support team for further investigation.