How To Fix /CCEE/XX_EI014 - Enter Contact Person of Declarant

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCEE/XX_EI -

• Message number: 014

• Message text: Enter Contact Person of Declarant

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCEE/XX_EI014 - Enter Contact Person of Declarant ?

  The SAP error message /CCEE/XX_EI014 Enter Contact Person of Declarant typically occurs in the context of customs declarations or export/import processes within the SAP system, particularly when using the SAP Global Trade Services (GTS) module. This error indicates that the system requires a contact person to be specified for the declarant in the customs declaration process.
  Cause:
  The error is triggered when the required field for the contact person of the declarant is not filled in the relevant transaction or document. This could happen due to:
  
  Missing Data: The contact person field is left blank or not populated in the customs declaration form.
  Configuration Issues: The system may not be properly configured to handle the contact person information.
  User Input Error: The user may have overlooked entering the contact person details while creating or editing the declaration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Enter Contact Person:
  
  Navigate to the customs declaration document where the error occurred.
  Locate the field for the contact person of the declarant.
  Enter the required information, including the name and contact details of the declarant's contact person.
  
  
  
  Check Configuration:
  
  Ensure that the system is configured correctly to require and handle contact person information. This may involve checking the settings in the GTS module or related configuration areas.
  
  
  
  Review User Input:
  
  If you are entering data manually, double-check that all required fields are filled out correctly, including the contact person field.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the customs declaration process and required fields.
  
  
  
  Contact Support:
  
  If the issue persists after ensuring that the contact person is entered, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP GTS Documentation: Review the official SAP Global Trade Services documentation for detailed information on customs declarations and required fields.
  User Training: Ensure that users involved in the customs declaration process are trained on the importance of entering all required information, including the contact person.
  Error Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and successfully complete the customs declaration process.