How To Fix /CCEE/CL_XX_FI_MASK001 - For blocked customers, personal data is not displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCEE/CL_XX_FI_MASK -

• Message number: 001

• Message text: For blocked customers, personal data is not displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CCEE/CL_XX_FI_MASK001 - For blocked customers, personal data is not displayed ?

  The SAP error message /CCEE/CL_XX_FI_MASK001 typically indicates that there is an issue related to the display of personal data for blocked customers in the SAP system. This error is often encountered in the context of customer master data management, particularly when dealing with sensitive personal information.
  Cause:
  
  Blocked Customer Status: The customer account may be marked as blocked in the system, which restricts access to certain data, including personal information.
  Authorization Issues: The user may not have the necessary authorizations to view personal data for blocked customers.
  Data Privacy Regulations: Compliance with data protection regulations (like GDPR) may lead to restrictions on displaying personal data for customers who are blocked or have requested data deletion.
  Configuration Settings: There may be specific configuration settings in the SAP system that prevent the display of personal data for blocked customers.
  
  Solution:
  
  Check Customer Status: Verify the status of the customer account. If it is blocked, determine if it can be unblocked for the purpose of viewing necessary data.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access personal data. This may involve checking roles and permissions in the SAP system.
  Consult Data Privacy Policies: Review the organization's data privacy policies to ensure compliance. If the customer is blocked due to a request related to data privacy, follow the appropriate procedures.
  Configuration Review: Check the configuration settings related to customer master data and personal data display. This may involve consulting with your SAP Basis or security team.
  SAP Notes and Support: Look for any relevant SAP Notes that may address this specific error message. If necessary, contact SAP support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for customer master data management and data privacy compliance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Awareness: Ensure that users are trained on data privacy regulations and the implications of blocking customer accounts in SAP.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /CCEE/CL_XX_FI_MASK001.