How To Fix CCARDEC011 - Payment card &1 was encrypted during ALE distribution

SAP Error Message - Details

• Message type: E = Error

• Message class: CCARDEC - Encryption of Payment Card Data

• Message number: 011

• Message text: Payment card &1 was encrypted during ALE distribution

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCARDEC011 - Payment card &1 was encrypted during ALE distribution ?

  The SAP error message CCARDEC011 indicates that a payment card was encrypted during the Application Link Enabling (ALE) distribution process. This typically occurs when sensitive data, such as payment card information, is being transferred between different systems or clients in a secure manner.
  Cause:
  The error arises because the payment card data is encrypted for security reasons, and the receiving system is unable to decrypt it. This can happen due to several reasons:
  
  Configuration Issues: The ALE distribution settings may not be properly configured to handle encrypted data.
  Missing Keys: The receiving system may not have the necessary encryption keys or certificates to decrypt the payment card information.
  Incompatible Versions: There may be version mismatches between the systems involved in the ALE distribution, leading to issues in data handling.
  Authorization Issues: The user or system may not have the necessary authorizations to access or decrypt the payment card data.
  
  Solution:
  To resolve the CCARDEC011 error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the ALE configuration is correctly set up for the distribution of sensitive data. This includes verifying the logical systems, distribution model, and message types.
  
  
  
  Verify Encryption Keys:
  
  Confirm that the receiving system has the correct encryption keys or certificates installed. This is crucial for decrypting the payment card information.
  
  
  
  Update Systems:
  
  Ensure that both the sending and receiving systems are on compatible versions of SAP. If there are discrepancies, consider updating the systems to align their versions.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations in both systems to ensure that the necessary permissions are granted for accessing and decrypting payment card data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to ALE distribution and payment card processing for any specific configurations or requirements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches that could resolve the issue.
  
  
  
  Related Information:
  
  ALE (Application Link Enabling): A technology used in SAP for data distribution between different systems or clients.
  Payment Card Security: SAP systems often use encryption to protect sensitive payment information in compliance with security standards like PCI DSS (Payment Card Industry Data Security Standard).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling encrypted payment card data.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.