How To Fix CCARDEC010 - Fatal error: Payment card GUID &1 does not contain encrypted data

SAP Error Message - Details

• Message type: E = Error

• Message class: CCARDEC - Encryption of Payment Card Data

• Message number: 010

• Message text: Fatal error: Payment card GUID &1 does not contain encrypted data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCARDEC010 - Fatal error: Payment card GUID &1 does not contain encrypted data ?

  The SAP error message CCARDEC010 indicates that there is a problem with the payment card data, specifically that the Payment Card GUID (Globally Unique Identifier) does not contain the expected encrypted data. This error typically arises in the context of payment processing within SAP systems, particularly when dealing with sensitive payment card information.
  Cause:
  
  Missing or Corrupted Data: The GUID may not be associated with any valid payment card data, or the data may have been corrupted or improperly stored.
  Encryption Issues: The payment card data may not have been encrypted correctly, or the encryption keys may not be available or valid.
  Configuration Issues: There may be a misconfiguration in the payment processing settings or in the integration with the payment service provider.
  Data Migration Issues: If data was migrated from another system, the GUIDs may not have been properly mapped or the associated data may not have been transferred correctly.
  
  Solution:
  
  Check Data Integrity: Verify that the payment card GUID exists in the database and is associated with valid, encrypted payment card data.
  Review Encryption Settings: Ensure that the encryption settings for payment card data are correctly configured. This includes checking the encryption keys and algorithms used.
  Reprocess Payment Data: If the data is corrupted, you may need to re-enter or reprocess the payment card information to ensure it is stored correctly.
  Consult Documentation: Review SAP documentation related to payment processing and card data handling to ensure compliance with best practices.
  Check Configuration: Ensure that all relevant configurations in the SAP system and any integrated payment gateways are set up correctly.
  Contact Support: If the issue persists, consider reaching out to SAP support or your system administrator for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling payment card data.
  Payment Card Industry Data Security Standard (PCI DSS): Ensure that your handling of payment card data complies with PCI DSS requirements, as this may affect how data is encrypted and stored.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  Testing Environment: If possible, replicate the issue in a testing environment to troubleshoot without affecting production data.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.