How To Fix CC872 - Digital signature required - change number is not saved yet

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 872

• Message text: Digital signature required - change number is not saved yet

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CC872 - Digital signature required - change number is not saved yet ?

  The SAP error message CC872 ("Digital signature required - change number is not saved yet") typically occurs in the context of change management and version control within SAP systems, particularly when working with change numbers in the SAP Change Management module. This error indicates that a digital signature is required for the change number you are trying to save, but the change number has not yet been saved or finalized.
  Cause:
  
  Digital Signature Requirement: The system is configured to require a digital signature for certain operations, particularly when changes are being made to objects that are subject to version control.
  Change Number Not Saved: The change number you are trying to work with has not been saved in the system, which means that the digital signature cannot be applied.
  Authorization Issues: The user may not have the necessary authorizations to apply a digital signature or to save the change number.
  
  Solution:
  
  Save the Change Number: Ensure that the change number is saved before attempting to apply a digital signature. You can do this by navigating to the relevant transaction and saving the change number.
  Check Digital Signature Settings: Verify the settings related to digital signatures in your SAP system. This may involve checking the configuration in the Change Management module to see if digital signatures are required for the specific type of change you are working with.
  User Authorizations: Ensure that the user has the necessary authorizations to apply digital signatures. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling digital signatures and change numbers in your version of SAP.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is a recurring issue or if there are specific configurations in your system that may be causing the problem.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Change Management Documentation: Review the documentation related to Change Management in SAP to understand how digital signatures and change numbers are managed.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the CC872 error and successfully save your change number with the required digital signature.