How To Fix CC382 - Processing cannot be continued

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 382

• Message text: Processing cannot be continued

What causes this issue?

At the time that you entered data on the initial screen of engineering
change management, a user-defined program enhancement (customer exit)
was running. This prevents processing from continuing.

How to fix this error?

INCLUDE NA_SYSADMIN1

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CC382 - Processing cannot be continued ?

  The SAP error message CC382 ("Processing cannot be continued") typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with cost center accounting, internal orders, or other related processes. This error can arise due to various reasons, and understanding the cause is crucial for finding a solution.
  Causes of Error CC382
  
  
  Missing Master Data: The error may occur if there is missing or incomplete master data, such as cost centers, internal orders, or activity types that are required for the processing.
  
  
  Incorrect Configuration: Configuration issues in the controlling area, such as incorrect settings for cost elements or cost centers, can lead to this error.
  
  
  Authorization Issues: Users may not have the necessary authorizations to perform the action they are attempting, leading to a halt in processing.
  
  
  Inconsistent Data: If there are inconsistencies in the data being processed, such as mismatched periods or invalid entries, the system may not be able to continue.
  
  
  Locked Objects: If the objects being processed are locked by another user or process, it can prevent further processing.
  
  
  Solutions to Error CC382
  
  
  Check Master Data: Verify that all necessary master data (cost centers, internal orders, etc.) is correctly set up and active. Ensure that there are no missing entries.
  
  
  Review Configuration: Check the configuration settings in the controlling area. Ensure that all relevant settings for cost elements, cost centers, and other related components are correctly configured.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This may involve checking user roles and permissions in the SAP system.
  
  
  Data Consistency Check: Review the data being processed for any inconsistencies. This may involve checking for valid periods, ensuring that all required fields are filled, and verifying that there are no invalid entries.
  
  
  Unlock Objects: If the error is due to locked objects, check if another user or process is currently using the object. If necessary, coordinate with the other user to unlock the object or wait until the process is completed.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented.
  
  
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the error and identify the exact point of failure.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (Cost Centers: Actual Line Items), KOB1 (Orders: Actual Line Items), and others that may help in analyzing the data.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  Documentation: Review SAP documentation related to the Controlling module for best practices and troubleshooting steps.
  
  
  If the problem continues after trying these solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.