How To Fix CC381 - Change number cannot be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 381

• Message text: Change number cannot be saved

What causes this issue?

Before the change master record was saved a user-defined program
enhancement (customer exit) was running. This prevents the change
master record from being saved.

How to fix this error?

INCLUDE NA_SYSADMIN1

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CC381 - Change number cannot be saved ?

  The SAP error message CC381 ("Change number cannot be saved") typically occurs in the context of change management within the SAP system, particularly when working with change numbers in the context of configuration management or engineering change management.
  Causes:
  
  Missing Required Fields: The change number may not have all the required fields filled out. This can include mandatory fields that are necessary for the change number to be valid.
  Authorization Issues: The user may not have the necessary authorizations to create or modify change numbers.
  Status Issues: The change number may be in a status that does not allow it to be saved (e.g., it might be locked or in a status that prohibits changes).
  Configuration Issues: There may be configuration settings in the system that prevent the saving of change numbers under certain conditions.
  Data Inconsistencies: There may be inconsistencies or errors in the data associated with the change number, such as invalid references to materials or documents.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the change number entry for any missing or incorrect information.
  Review Authorizations: Verify that the user has the necessary authorizations to create or modify change numbers. This may involve checking user roles and permissions in the SAP system.
  Check Change Number Status: Look at the status of the change number. If it is locked or in a status that does not allow changes, you may need to unlock it or change its status.
  Consult Configuration Settings: Review the configuration settings related to change management in the SAP system. This may involve consulting with a system administrator or SAP consultant.
  Data Validation: Check for any inconsistencies in the data associated with the change number. This may involve validating references to materials, documents, or other related objects.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the change number cannot be saved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CC01 (Create Change Number), CC02 (Change Change Number), and CC03 (Display Change Number).
  SAP Notes: Search for SAP Notes related to error CC381 in the SAP Support Portal. There may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation on change management processes to ensure compliance with best practices and system requirements.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.