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Message type: E = Error
Message class: CC - ECM: Messages
Message number: 349
Message text: ECR/ECO & is still being signed
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CC349
- ECR/ECO & is still being signed ?The SAP error message CC349 typically relates to Engineering Change Requests (ECR) or Engineering Change Orders (ECO) in the context of SAP's Product Lifecycle Management (PLM) module. The message indicates that the ECR/ECO is still in the process of being signed or approved, which means that it cannot be processed further until the approval workflow is completed.
Cause:
- Pending Approvals: The ECR/ECO is still awaiting approval from one or more stakeholders in the workflow.
- Workflow Issues: There may be issues with the workflow configuration or execution that are preventing the approval process from completing.
- User Permissions: The user may not have the necessary permissions to approve the ECR/ECO, leading to delays in the signing process.
- System Configuration: There may be configuration settings in SAP that are causing the ECR/ECO to remain in a pending state.
Solution:
- Check Workflow Status: Review the workflow status of the ECR/ECO to identify which approvals are pending. You can do this by navigating to the workflow log or using transaction codes like SWI1 (Work Item Selection) to see the current status.
- Contact Approvers: If specific approvers are identified as pending, reach out to them to ensure they are aware of the pending approval and encourage them to complete the process.
- Review User Permissions: Ensure that all users involved in the approval process have the necessary permissions to approve the ECR/ECO. This may involve checking roles and authorizations in the SAP system.
- Check Workflow Configuration: If there are issues with the workflow itself, consult with your SAP Basis or PLM team to review the workflow configuration and ensure it is set up correctly.
- System Logs: Check system logs for any errors or warnings that may provide additional context on why the ECR/ECO is stuck in the signing process.
Related Information:
If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team for further investigation.
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