How To Fix CC270 - Deletion flag is set for leading change master record

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 270

• Message text: Deletion flag is set for leading change master record

What causes this issue?

You want to process a change master record, but:
It was created using the <ZH>change package</> function
The <ZH>leading change master record</> is marked for deletion

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can only display this change master record, but you cannot change
it unless the delection indicator is deleted from the <ZH>leading
change master record</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CC270 - Deletion flag is set for leading change master record ?

  The SAP error message CC270, which states "Deletion flag is set for leading change master record," typically occurs in the context of change management in SAP, particularly when dealing with change master records in the SAP PLM (Product Lifecycle Management) or SAP ECC (Enterprise Central Component) systems.
  Cause:
  The error CC270 indicates that the leading change master record has been marked for deletion. This means that the system has identified that the record you are trying to work with is flagged as deleted, and therefore, it cannot be processed further. This can happen due to:
  
  Manual Deletion: A user may have manually set the deletion flag on the change master record.
  Data Migration: During data migration or system upgrades, records may inadvertently be flagged for deletion.
  Business Process: Certain business processes may automatically set deletion flags based on specific criteria or workflows.
  
  Solution:
  To resolve the CC270 error, you can take the following steps:
  
  
  Check the Change Master Record:
  
  Use transaction code CC01 (Create Change Master) or CC02 (Change Change Master) to check the status of the change master record.
  Verify if the deletion flag is indeed set.
  
  
  
  Remove the Deletion Flag:
  
  If you have the necessary authorizations, you can remove the deletion flag from the change master record using transaction CC02.
  Navigate to the change master record, and look for the option to unset the deletion flag.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to change the record, contact your SAP administrator or the person responsible for change management in your organization to assist in removing the deletion flag.
  
  
  
  Review Business Processes:
  
  Investigate if there are any automated processes or workflows that might be setting the deletion flag and adjust them if necessary.
  
  
  
  Check for Related Records:
  
  Ensure that there are no related records or dependencies that might be causing the issue. Sometimes, other records linked to the change master may also need to be checked.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CC01, CC02, CC03 (Display Change Master), and CC04 (Delete Change Master).
  Authorization: Ensure you have the appropriate authorizations to view and modify change master records.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing change master records and understanding the implications of deletion flags.
  
  By following these steps, you should be able to resolve the CC270 error and continue with your change management processes in SAP.