How To Fix CC189 - System status cannot be set (customer exit)

CC189 - Overview

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 189

• Message text: System status cannot be set (customer exit)

What causes this issue?

At the time that you set a system status in engineering change
management, a user-defined program enhancement (customer exit) was
running. This prevents the system status from being set.

How to fix this error?

INCLUDE NA_SYSADMIN1

Error message extract from SAP system. Copyright SAP SE.

CC189 - Details

• The SAP error message CC189, which states "System status cannot be set (customer exit)," typically occurs in the context of controlling (CO) or production planning (PP) modules when there is an attempt to change the system status of a production order, cost object, or similar entity, but a customer exit is preventing this action.
  
  Cause:
  
  Customer Exits: The error is often caused by a custom implementation or enhancement (customer exit) that has been programmed to restrict the setting of certain system statuses under specific conditions. This could be due to business rules defined by the organization that are not being met.
  Status Management: The system status you are trying to set may not be allowed based on the current status of the order or object. For example, if the order is already completed or has certain dependencies, the status change may be restricted.
  
  Configuration Issues: There may be configuration settings in the system that