How To Fix CBRC_REGCHECK303 - Sales doc./material &1/&3 canceled; possibly no delivery to customer &2

CBRC_REGCHECK303 - Overview

• Message type: E = Error

• Message class: CBRC_REGCHECK - Messages for Substance-Related Regulation Check

• Message number: 303

• Message text: Sales doc./material &1/&3 canceled; possibly no delivery to customer &2

What causes this issue?

The material &V3& of the sales document &V1& for company code &V4& was
canceled. If you delivered only once to customer &V2&, then the customer
can appear in the customer list although the customer did not actually
receive a delivery.
During substance volume tracking, the confirmed quantities are added up.
A link to the relevant, individual material documents is not available.
Therefore, substance volume tracking cannot automatically check if a
customer from another posted delivery actually received the delivery.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The customer is not removed from the customer list.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CBRC_REGCHECK303 - Details

• The SAP error message CBRC_REGCHECK303 indicates that there is an issue related to the cancellation of a sales document or material. Specifically, it suggests that the sales document (identified by &1) and material (identified by &3) have been canceled, and there may not be a delivery to the customer (identified by &2). This error typically arises in the context of sales order processing and delivery management.
  
  Cause:
  
  Cancellation of Sales Document: The sales document (e.g., sales order) has been canceled, which means that it is no longer valid for processing.
  Material Status: The material associated with the sales document may have been marked as canceled or inactive.
  Delivery Issues: There may be no associated delivery document for the sales order, which is required for processing the order.
  
  Configuration Issues: There could be configuration settings in the system that prevent the processing of canceled documents.
  
  
  Solution:
  
  Check Sales Document Status: Verify the status of the sales document in