How To Fix CBRC_REGCHECK084 - Specify a message recipient in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CBRC_REGCHECK - Messages for Substance-Related Regulation Check

• Message number: 084

• Message text: Specify a message recipient in Customizing

What causes this issue?

You specified that messages for regulation &V1& are to be sent via
e-mail. However, the system could not determine a recipient from the
Customizing data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a recipient for the regulation in IMG activity
<DS:TRAN.S_SH1_20000010>Specify Error Message Recipients</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBRC_REGCHECK084 - Specify a message recipient in Customizing ?

  The SAP error message CBRC_REGCHECK084 indicates that there is a configuration issue related to message recipients in the SAP system. This error typically arises in the context of the SAP Converged Billing and Revenue Management (CBRC) module, where certain processes require a designated recipient for messages or notifications.
  Cause:
  The error occurs when the system expects a message recipient to be defined in the Customizing settings, but it is either missing or incorrectly configured. This can happen due to:
  
  Missing Configuration: The necessary settings for message recipients have not been set up in the system.
  Incorrect Settings: The existing configuration may not meet the requirements for the specific process being executed.
  Transport Issues: If the configuration was transported from another system, it may not have been properly set up in the target system.
  
  Solution:
  To resolve the error, you need to ensure that the message recipient is properly configured in the Customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the Customizing area (SPRO).
  
  
  
  Find the Relevant Configuration:
  
  Look for the section related to CBRC or the specific module you are working with.
  You may need to check under "Basic Settings" or "Message Management" depending on your version and setup.
  
  
  
  Define Message Recipients:
  
  Ensure that you have defined the message recipients correctly. This may involve specifying user IDs, roles, or other criteria that determine who should receive messages.
  Make sure that the recipients are active and have the necessary authorizations.
  
  
  
  Save and Test:
  
  After making the necessary changes, save your configuration.
  Test the process that was generating the error to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or specific CBRC documentation for detailed instructions on configuring message recipients.
  Authorization: Ensure that you have the necessary authorizations to make changes in the Customizing settings.
  Transport Requests: If changes were made in a development environment, ensure that they are properly transported to the quality and production environments.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.