How To Fix CBRC_REGCHECK011 - Regulation check failed; recipient country could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CBRC_REGCHECK - Messages for Substance-Related Regulation Check

• Message number: 011

• Message text: Regulation check failed; recipient country could not be determined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the address data of the ship-to party and the sold-to party.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBRC_REGCHECK011 - Regulation check failed; recipient country could not be determined ?

  The SAP error message CBRC_REGCHECK011 indicates that a regulation check has failed because the recipient country could not be determined. This error typically occurs in the context of compliance checks for business transactions, especially in areas like international trade, where regulations may vary by country.
  Causes:
  
  Missing or Incorrect Data: The recipient country information may be missing or incorrectly entered in the relevant master data (e.g., customer master, vendor master).
  Configuration Issues: The system may not be properly configured to determine the recipient country based on the transaction data.
  Incomplete Address Information: The address details for the recipient may be incomplete, leading to an inability to ascertain the country.
  Data Mapping Issues: There may be issues with how data is mapped or integrated from different systems, leading to missing country information.
  
  Solutions:
  
  Check Master Data: Verify that the master data for the recipient (customer or vendor) is complete and accurate. Ensure that the country field is filled in correctly.
  Review Transaction Data: Ensure that the transaction data being processed includes all necessary information, including the recipient's address and country.
  Configuration Review: Check the configuration settings in SAP related to compliance and regulation checks. Ensure that the system is set up to determine the recipient country correctly.
  Address Validation: Implement address validation tools or processes to ensure that addresses are complete and formatted correctly.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the country determination is failing.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to master data maintenance (e.g., XD01 for customer master, XK01 for vendor master).
  Compliance Management: Understand the compliance management features in SAP, especially if your organization deals with international transactions frequently.
  User Roles and Authorizations: Ensure that users have the necessary roles and authorizations to access and modify the relevant data.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the CBRC_REGCHECK011 error and ensure that the recipient country can be determined correctly in future transactions.