How To Fix CBGLWI042 - Print request created; existing print request deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLWI - Labeling Workbench Messages

• Message number: 042

• Message text: Print request created; existing print request deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLWI042 - Print request created; existing print request deleted ?

  The SAP error message CBGLWI042 indicates that a print request has been created, but an existing print request has been deleted. This message typically occurs in the context of document processing, such as when printing invoices, delivery notes, or other documents in SAP.
  Cause:
  
  Duplicate Print Requests: The system may have detected that a print request already exists for the same document and, as a result, it deleted the previous request to avoid duplication.
  User Action: A user may have manually deleted the existing print request before the new one was created.
  System Configuration: There may be specific configurations in the SAP system that dictate how print requests are handled, leading to the deletion of previous requests.
  Job Scheduling: If print jobs are scheduled or processed in a batch, the system may automatically manage print requests, leading to the deletion of older requests.
  
  Solution:
  
  Check Print Request Status: Review the print request logs to see the status of the requests. You can use transaction codes like SP01 (Spool Request) to check the status of print jobs.
  Reprint the Document: If the document needs to be printed again, you can manually trigger the print process for the document in question.
  Review User Actions: If the deletion was unintentional, ensure that users are aware of the implications of deleting print requests.
  Adjust Configuration: If this behavior is not desired, consider reviewing the configuration settings related to print requests in your SAP system. This may involve consulting with your SAP Basis or technical team.
  Check for Errors: Look for any underlying errors in the print processing that may have caused the deletion of the print request. This can include checking for issues in the output device configuration or spool settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SP01 (to view spool requests) and SP02 (to manage spool requests).
  SAP Notes: Check SAP Notes for any known issues or patches related to print request handling.
  Documentation: Review SAP documentation regarding print management and spool administration for best practices and troubleshooting steps.
  User Training: Ensure that users are trained on how to manage print requests effectively to avoid accidental deletions.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored guidance based on your specific system configuration and usage.