How To Fix CBGLBC131 - Print file not created by WWI server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLBC - Labels Basis Components Messages

• Message number: 131

• Message text: Print file not created by WWI server &2

What causes this issue?

The print file required to output print request &V1& using SAP spool has
not been provided by WWI server &V2&.

System Response

Print request &V1& cannot be printed.

How to fix this error?

On the <LS>Log</> tab page, check the cause of the warning messages for
print request &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLBC131 - Print file not created by WWI server &2 ?

  The SAP error message CBGLBC131 indicates that the print file was not created by the WWI (Word-based Forms) server. This error typically occurs in the context of generating documents or labels using the WWI server, which is part of the SAP Environment for handling print layouts, especially in industries like pharmaceuticals, chemicals, and others that require compliance with specific labeling standards.
  Causes:
  
  WWI Server Issues: The WWI server may not be running or may have encountered an error during processing.
  Configuration Problems: Incorrect configuration settings in the WWI server or in the SAP system can lead to this error.
  Document Template Issues: The document template being used may be missing, corrupted, or not properly configured.
  Network Issues: There may be network connectivity issues between the SAP system and the WWI server.
  Authorization Issues: The user may not have the necessary authorizations to access the WWI server or to generate the print file.
  
  Solutions:
  
  Check WWI Server Status: Ensure that the WWI server is running properly. You can check the server logs for any errors or issues.
  Review Configuration: Verify the configuration settings for the WWI server in the SAP system. Ensure that the connection parameters are correct.
  Validate Document Templates: Check the document templates being used for any issues. Ensure they are correctly configured and accessible.
  Network Connectivity: Test the network connection between the SAP system and the WWI server to ensure there are no connectivity issues.
  User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to generate print files.
  Restart Services: If necessary, restart the WWI server and any related services to clear any temporary issues.
  
  Related Information:
  
  WWI Documentation: Refer to the official SAP documentation for WWI for detailed configuration and troubleshooting steps.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Analyze the logs and traces from both the SAP system and the WWI server to identify any specific errors or warnings that could provide more context for the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.