How To Fix CBGLBC130 - Virus detected in print file for print request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLBC - Labels Basis Components Messages

• Message number: 130

• Message text: Virus detected in print file for print request &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLBC130 - Virus detected in print file for print request &1 ?

  The SAP error message CBGLBC130 indicates that a virus has been detected in a print file associated with a print request. This is a security measure to prevent potentially harmful files from being printed or processed within the SAP system.
  Cause:
  
  Malware Detection: The SAP system has an integrated virus scanning mechanism that checks files for malware before they are processed. If a file is flagged as containing a virus, this error message is triggered.
  File Source: The print file may have originated from an untrusted source or may have been modified in a way that introduced a virus.
  Configuration Issues: There may be issues with the virus scanning configuration or the antivirus software being used.
  
  Solution:
  
  Check the Print File: Review the print file that triggered the error. If possible, obtain a clean version of the file from a trusted source.
  Scan for Viruses: Use a reliable antivirus program to scan the file and the system for any potential threats. Ensure that the antivirus definitions are up to date.
  Review Source: Ensure that the source of the print file is secure and trusted. Avoid using files from unknown or untrusted sources.
  Consult IT Security: If the issue persists, consult your IT security team to investigate the incident further. They may need to analyze the file and the system for vulnerabilities.
  Update Antivirus Software: Ensure that the antivirus software integrated with SAP is up to date and properly configured to minimize false positives.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this issue. SAP frequently releases updates that can resolve known issues.
  
  Related Information:
  
  SAP Security: This error is part of SAP's security measures to protect the system from malware. Understanding how SAP integrates with antivirus solutions can help in troubleshooting.
  Documentation: Refer to SAP documentation for more details on virus scanning configurations and best practices.
  User Training: Educate users on the importance of using trusted sources for files and the potential risks of malware.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further assistance.