How To Fix CBGLBC068 - Printing cannot be canceled; check the status

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLBC - Labels Basis Components Messages

• Message number: 068

• Message text: Printing cannot be canceled; check the status

What causes this issue?

You have attempted to cancel printing for print request &V1&. However,
the current status of the print request does not allow this.

System Response

Printing of the print request is not canceled.

How to fix this error?

You can cancel printing for a print request if the print request has one
of the following statuses:
<LS>Print request ready for printing</>
<LS>Print request is being printed</>
To obtain the current status, update the display (by pressing F8).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLBC068 - Printing cannot be canceled; check the status ?

  The SAP error message CBGLBC068 indicates that a print job cannot be canceled because of its current status. This error typically arises in the context of printing documents or reports in SAP, particularly when using the SAPscript or Smart Forms.
  Cause:
  The error can occur due to several reasons:
  
  Print Job Status: The print job may already be in a state where it cannot be canceled, such as being processed, completed, or archived.
  User Permissions: The user may not have the necessary permissions to cancel the print job.
  System Configuration: There may be system settings or configurations that prevent the cancellation of print jobs under certain conditions.
  Technical Issues: There could be underlying technical issues with the print server or the SAP system itself.
  
  Solution:
  To resolve the error, you can try the following steps:
  
  
  Check Print Job Status:
  
  Go to transaction code SP01 (Output Controller) to view the status of the print job.
  Identify the status of the print job. If it is in a completed or archived state, it cannot be canceled.
  
  
  
  Cancel from the Output Controller:
  
  If the print job is still in a cancellable state (e.g., waiting or processing), you can attempt to cancel it from the Output Controller (SP01).
  Select the print job and choose the option to cancel.
  
  
  
  User Permissions:
  
  Ensure that you have the necessary authorizations to cancel print jobs. You may need to contact your SAP security administrator to verify your permissions.
  
  
  
  Check for Technical Issues:
  
  If the print job is stuck or not responding, check the print server and SAP system for any technical issues.
  You may need to restart the print server or check for any error logs that could provide more information.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot determine the cause, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SP01 (Output Controller) and SP02 (Output Management) for managing print jobs.
  SAP Documentation: Review SAP documentation related to printing and output management for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CBGLBC068 error in SAP.