How To Fix CBGLBC065 - Print request &1 does not exist; contact your system administrator


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CBGLBC - Labels Basis Components Messages

  • Message number: 065

  • Message text: Print request &1 does not exist; contact your system administrator

  • Show details Hide details
  • What causes this issue?

    Class &v2& and method &v3& have been transferred to print request &v1&.
    However, this print request does not exist.

    System Response

    Print request &v1& is not processed.

    How to fix this error?

    Contact your system administrator.

    Procedure for System Administrators

    Check the caller of class &v2& and method &v3&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CBGLBC065 - Print request &1 does not exist; contact your system administrator ?

    The SAP error message CBGLBC065 indicates that a print request specified by the system does not exist. This can occur in various scenarios, typically when trying to print documents or reports in SAP. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Non-existent Print Request: The print request ID specified in the system does not exist in the spool request table.
    2. Deleted or Expired Print Request: The print request may have been deleted or expired from the spool system.
    3. Incorrect Print Request ID: There may be a typographical error in the print request ID being referenced.
    4. Authorization Issues: The user may not have the necessary authorizations to access the print request.
    5. System Configuration Issues: There may be issues with the printer configuration or spool settings in the SAP system.

    Solutions:

    1. Verify Print Request ID: Check the print request ID for any typographical errors. Ensure that you are using the correct ID.
    2. Check Spool Requests: Use transaction code SP01 to view the spool requests. Look for the print request ID to see if it exists or has been deleted.
    3. Recreate the Print Request: If the print request does not exist, try to regenerate the document or report that you are trying to print.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the print request. This may involve checking user roles and permissions.
    5. Review Printer Configuration: Check the printer settings in transaction SPAD to ensure that the printer is correctly configured and operational.
    6. Contact System Administrator: If the issue persists, contact your system administrator for further investigation. They may need to check system logs or perform additional troubleshooting.

    Related Information:

    • Transaction Codes:
      • SP01: Display Spool Requests
      • SPAD: Spool Administration
    • SAP Notes: Check for any relevant SAP Notes that may address known issues related to printing and spool requests.
    • Documentation: Review SAP documentation related to printing and spool management for best practices and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation by a system administrator may be necessary.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author