How To Fix CBGLBC062 - Cannot lock print request body &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLBC - Labels Basis Components Messages

• Message number: 062

• Message text: Cannot lock print request body &1

What causes this issue?

You want to lock the print request body &V1&. However, it is being used
by another user (lock type '&V2&').
Print request bodies that are being used by another user and therefore
have an exclusive lock cannot be edited. This prevents users from
deleting print request bodies that are being used by other users, for
example.

System Response

The print request body is not locked.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Wait until the print request body is no longer being used by another
user.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLBC062 - Cannot lock print request body &1 ?

  The SAP error message CBGLBC062 indicates that the system is unable to lock the print request body for a specific print request. This can occur for several reasons, typically related to issues with the print request being processed or conflicts with other processes.
  Causes:
  
  Concurrent Access: Another user or process may be accessing the same print request, preventing your session from locking it.
  System Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a lock is already in place, you will receive this error.
  Database Issues: There may be underlying database issues that are causing the locking mechanism to fail.
  Network Issues: Temporary network issues can also lead to problems with accessing the print request.
  
  Solutions:
  
  Wait and Retry: If the issue is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
  Check for Locks: Use transaction code SM12 to check for existing locks on the print request. If you find a lock that is no longer needed, you can delete it (ensure you have the necessary authorizations).
  Review Print Request Status: Use transaction code SP01 to check the status of the print request. If it is in an error state, you may need to delete or reprocess it.
  Restart the Print Job: If the print job is stuck, you may need to cancel it and restart the print job.
  Check System Logs: Review the system logs (transaction code SM21) for any related errors or warnings that could provide more context about the issue.
  Contact Basis Team: If the problem persists, it may be necessary to involve your SAP Basis team to investigate further, especially if there are database or system-level issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SP01: To view spool requests.
  SM21: To check system logs.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation for print management and spool processing for more insights into how print requests are handled in SAP.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CBGLBC062.