How To Fix CBGLAPI410 - Error while printing print request &1 on WWI server

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 410

• Message text: Error while printing print request &1 on WWI server

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Print request &V1& is not printed.

How to fix this error?

Check the messages in the <DS:TRAN.SLG1>application log</> or in the log
display of the <DS:TRAN.CBGLWB>labeling workbench</> that describe the
cause of the problem in more detail.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI410 - Error while printing print request &1 on WWI server ?

  The SAP error message CBGLAPI410 indicates that there was an error while trying to print a print request on the WWI (Windows-based Word Integration) server. This error can occur due to various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes of CBGLAPI410 Error
  
  
  WWI Server Configuration Issues: The WWI server may not be configured correctly, leading to communication problems between SAP and the WWI server.
  
  
  Network Issues: There may be network connectivity issues between the SAP system and the WWI server, preventing the print request from being processed.
  
  
  Print Request Issues: The specific print request may have issues, such as missing data or incorrect formatting, which can cause the WWI server to fail when processing it.
  
  
  Authorization Issues: The user or system may not have the necessary authorizations to execute the print request on the WWI server.
  
  
  WWI Server Not Running: The WWI server may not be running or may have crashed, leading to an inability to process print requests.
  
  
  Resource Limitations: The WWI server may be experiencing resource limitations, such as memory or CPU constraints, which can affect its ability to process requests.
  
  
  Solutions to CBGLAPI410 Error
  
  
  Check WWI Server Configuration:
  
  Ensure that the WWI server is correctly configured in the SAP system.
  Verify the settings in transaction SPAD (Spool Administration) and ensure that the WWI server is defined correctly.
  
  
  
  Verify Network Connectivity:
  
  Check the network connection between the SAP system and the WWI server.
  Ensure that there are no firewall rules or network issues blocking communication.
  
  
  
  Review Print Request:
  
  Check the specific print request that is causing the error for any missing or incorrect data.
  Ensure that the data being sent to the WWI server is complete and correctly formatted.
  
  
  
  Check Authorizations:
  
  Verify that the user executing the print request has the necessary authorizations to access the WWI server and execute print jobs.
  
  
  
  Restart WWI Server:
  
  If the WWI server is not running, restart it and check the logs for any errors that may indicate why it failed.
  
  
  
  Monitor Server Resources:
  
  Check the resource usage on the WWI server to ensure it is not overloaded.
  If necessary, allocate more resources or optimize the server's performance.
  
  
  
  Review WWI Logs:
  
  Check the WWI server logs for any specific error messages that can provide more insight into the issue.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SPAD: Spool Administration
  SCC4: Client Administration (to check client settings)
  
  
  
  WWI Documentation: Review the official SAP documentation for WWI to understand its configuration and troubleshooting steps.
  
  
  SAP Community: Engage with the SAP Community forums for additional insights and shared experiences from other users who may have encountered the same error.
  
  
  By following these steps, you should be able to identify the cause of the CBGLAPI410 error and implement a solution to resolve it.