How To Fix CBGLAPI401 - Error on WWI server

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 401

• Message text: Error on WWI server

What causes this issue?

An error occurred while generating the print request on the WWI server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Process the WWI server message. &V1&&V2&&V3&&V4&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI401 - Error on WWI server ?

  The SAP error message CBGLAPI401 typically occurs in the context of the SAP WWI (Windows-based Web Interface) server when there is an issue with the communication between the SAP system and the WWI server. This error can arise due to various reasons, including configuration issues, network problems, or data inconsistencies.
  Causes of CBGLAPI401 Error
  
  
  Configuration Issues: Incorrect configuration settings in the WWI server or in the SAP system can lead to this error. This includes settings related to the WWI server instance, communication parameters, or the document type being processed.
  
  
  Network Problems: If there are network connectivity issues between the SAP system and the WWI server, it can result in this error. This could be due to firewall settings, DNS issues, or other network-related problems.
  
  
  Data Inconsistencies: If the data being processed by the WWI server is inconsistent or incomplete, it may trigger this error. This can happen if the data does not meet the expected format or if required fields are missing.
  
  
  Authorization Issues: Lack of proper authorizations for the user or the system trying to access the WWI server can also lead to this error.
  
  
  Solutions to CBGLAPI401 Error
  
  
  Check Configuration: Review the configuration settings for the WWI server and ensure that they are correctly set up. This includes checking the WWI server instance, communication parameters, and document types.
  
  
  Network Connectivity: Verify the network connectivity between the SAP system and the WWI server. Ensure that there are no firewall rules blocking the communication and that the server is reachable.
  
  
  Data Validation: Check the data being sent to the WWI server for completeness and correctness. Ensure that all required fields are populated and that the data adheres to the expected format.
  
  
  Authorization Check: Ensure that the user or system has the necessary authorizations to access the WWI server. Review the roles and permissions assigned to the user.
  
  
  Review Logs: Check the logs on both the SAP system and the WWI server for any additional error messages or warnings that could provide more context about the issue.
  
  
  Restart Services: Sometimes, simply restarting the WWI server or the SAP system can resolve transient issues.
  
  
  Related Information
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions to known issues.
  
  
  Documentation: Refer to the official SAP documentation for WWI configuration and troubleshooting guidelines.
  
  
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  By following these steps, you should be able to diagnose and resolve the CBGLAPI401 error on the WWI server.