How To Fix CBGLAPI317 - New print request status after reorganization, old: &1, new: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 317

• Message text: New print request status after reorganization, old: &1, new: &2

DIESER TEXT IST IDENTISCH MIT LANGTEXT CGLAPI229

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&USE&
Each print request passes through a series of statuses. There are
different statuses depending on the <DS:DE.CBGLE_PRTREQ_TYPE>print
request type</> (print request body or print request):
<LS>AA (Start of work)</>: A print request body exists but the print
request has not yet been generated.
<LS>VA (Processed)</>: The print request body was processed without
errors. The print request is being generated.
<LS>VF_RDA (Print request body processed with errors)</>: Errors
occurred during the processing of the print request body. Messages are
displayed in the <LS>detail view</> for the print request. A print
request is not generated.
<LS>ZS (In temporary storage)</>:<LS> </>The print request has been
created but has not yet been processed.
<LS>AN (Created)</>: The print request has been generated with or
without warnings and can be printed. Any warnings are displayed in the
<LS>detail view</>.
<LS>ID (Printing)</>: The print request is being printed. The current
status is displayed in the <LS>detail view</> for the print request.
<LS>DE (Printing successful)</>: The print request has been printed.
<LS>VF_DA (Print request processed with errors)</>: Errors occurred
during the processing of the print request. Messages are displayed in
the <LS>detail view</> for the print request. The print request is not
printed.
<LS>ZD (For printing)</>:<LS> </>The print process has been triggered.
<LS>GF_DA (Print request generated with errors)</>: Errors occurred
during the generation of the print request. Generation is canceled.
Messages are displayed in the <LS>detail view</> for the print request.
<LS>DB (Printing is being canceled)</>: Printing of the print request is
being canceled. Messages are displayed in the <LS>detail view</> for the
print request.
<LS>WA (Printing canceled)</>: Printing of the print request has been
canceled. Messages are displayed in the <LS>detail view</> for the print
request.
<LS>UB (Print request status unknown)</>: The status of the print
request is unknown.
&DEPENDENCIES&

How can this happen?

System Response

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI317 - New print request status after reorganization, old: &1, new: &2 ?

  The SAP error message CBGLAPI317 indicates that there is a discrepancy in the print request status after a reorganization process. This message typically arises in the context of print management and document handling within SAP systems, particularly when dealing with print requests that have undergone changes due to a reorganization.
  Cause:
  The error message is triggered when the status of a print request is updated during a reorganization process, and the system detects that the new status does not match the expected status. This can occur due to various reasons, including:
  
  Inconsistent Data: The print request data may have become inconsistent during the reorganization process.
  System Configuration Issues: There may be configuration issues in the print management settings that lead to unexpected status changes.
  Concurrent Processing: If multiple processes are trying to update the same print request simultaneously, it can lead to conflicts and status discrepancies.
  Reorganization Logic: The logic used in the reorganization process may not correctly handle the status transitions of print requests.
  
  Solution:
  To resolve the CBGLAPI317 error, you can take the following steps:
  
  Check Print Request Status: Review the status of the print request in question. Ensure that it is in a valid state before the reorganization process.
  Reprocess the Print Request: If the print request is in an inconsistent state, try to reprocess it or reset its status manually if possible.
  Review Configuration: Check the configuration settings related to print management in your SAP system. Ensure that they are set up correctly and that there are no conflicts.
  Monitor for Concurrent Processes: If multiple processes are running that could affect the same print request, consider implementing locking mechanisms or scheduling to avoid conflicts.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that address this specific error message. SAP frequently releases updates that may resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurred.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to print management and error handling for more insights.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01 (Spool Request) and SP02 (Spool Administration) to monitor and manage print requests.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the CBGLAPI317 error effectively.