How To Fix CBGLAPI308 - Asynchronous processing of print request &1 started

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 308

• Message text: Asynchronous processing of print request &1 started

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

As soon as a print request is created, the client starts processing the
next print request. This allows the client to continue processing the
subsequent print requests more quickly, irrespective of whether the
previous print request was created successfully. This means that the
status of the print requests does not affect how they are processed.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI308 - Asynchronous processing of print request &1 started ?

  The SAP error message CBGLAPI308 indicates that asynchronous processing of a print request has started, but it does not necessarily signify an error. Instead, it is an informational message that indicates that the system has initiated the process of printing a document or report in the background.
  Cause:
  
  The message is typically generated when a print request is sent to the spool system for processing. It indicates that the print job has been queued for asynchronous processing, meaning that the system will handle it in the background without blocking the user interface.
  This message can appear in various scenarios, such as when printing invoices, purchase orders, or any other documents that require printing.
  
  Solution:
  
  
  Check Spool Requests: You can check the status of the print request in the SAP spool management. Use transaction code SP01 to view the spool requests. Look for the specific print job associated with the message.
  
  
  Monitor Background Jobs: If the print job is taking longer than expected, you can monitor background jobs using transaction code SM37. This will help you identify if there are any issues with the background processing.
  
  
  Review Printer Configuration: Ensure that the printer configuration is correct. Check if the printer is online and properly configured in the SAP system. You can do this using transaction code SPAD.
  
  
  Check for Errors: If the print job fails or does not complete, check for any error messages in the spool request or in the job log. This can provide insights into what went wrong.
  
  
  User Notifications: If users are waiting for the print job to complete, consider implementing a notification system to inform them when the job is done.
  
  
  Related Information:
  
  Asynchronous Processing: This is a common practice in SAP to ensure that user interactions are not blocked while long-running processes, such as printing, are executed in the background.
  Spool Management: SAP uses a spool system to manage print requests. Understanding how to navigate and manage spool requests is crucial for troubleshooting printing issues.
  Transaction Codes:
  
  SP01: Display Spool Requests
  SM37: Monitor Background Jobs
  SPAD: Spool Administration
  
  
  
  If you continue to experience issues or if the print job does not complete successfully, it may be necessary to consult with your SAP Basis team or technical support for further investigation.