How To Fix CBGLAPI214 - Print request &1 deleted on WWI server

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 214

• Message text: Print request &1 deleted on WWI server

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI214 - Print request &1 deleted on WWI server ?

  The SAP error message CBGLAPI214 indicates that a print request has been deleted on the WWI (Windows-based Word Integration) server. This error typically occurs in the context of generating print outputs for documents, such as labels or forms, using the WWI server in conjunction with SAP.
  Cause:
  
  
  Print Request Deletion: The print request may have been deleted due to various reasons, such as:
  
  The WWI server was unable to process the print request due to a configuration issue.
  The print job was canceled or deleted manually by a user or an automated process.
  There may be issues with the WWI server itself, such as it being down or not properly configured.
  Network issues that prevent the WWI server from receiving or processing the print request.
  
  
  
  Configuration Issues: Incorrect configuration settings in the WWI server or in the SAP system can lead to print requests being mishandled.
  
  
  Resource Limitations: The WWI server may have resource limitations (e.g., memory, processing power) that prevent it from handling print requests effectively.
  
  
  Solution:
  
  
  Check WWI Server Status: Ensure that the WWI server is up and running. You can check the server logs for any errors or issues that may have occurred during the processing of print requests.
  
  
  Review Configuration: Verify the configuration settings for the WWI server in the SAP system. Ensure that all necessary parameters are correctly set up.
  
  
  Recreate Print Request: If the print request was deleted, you may need to recreate it. This can often be done by re-triggering the print process in the SAP application.
  
  
  Monitor Network Connectivity: Ensure that there are no network issues that could be affecting communication between the SAP system and the WWI server.
  
  
  Check for Resource Issues: Monitor the WWI server for any resource limitations. If necessary, allocate more resources or optimize the server's performance.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific troubleshooting steps related to the WWI server and print requests.
  
  
  Related Information:
  
  WWI Server Logs: Check the logs on the WWI server for detailed error messages that can provide more context about why the print request was deleted.
  SAP Notes: Look for relevant SAP Notes that may address known issues or provide patches related to the WWI server and print requests.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.